Returns & Exchanges
At Arka, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new fashion piece doesn't fit or meet your expectations, we are here to make the process easy and stress-free.
Return Process
- 1.Initiate Your Request
Log into your Arka account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
- 2.Pack Your Items
Place the original items in their secure packaging, ensuring all designer tags are attached and the products are in their original condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided in your confirmation email and affix it clearly to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
